Hollygreen Practice is recruiting a part-time receptionist to work across its three sites, acting as the first point of contact for patients on reception and by phone. The work covers appointment booking, signposting patients to the right service, handling medication requests and prescriptions, and admin such as scanning hospital letters into medical records. The post is 27.5 hours a week on a set schedule with Tuesdays off. Strong written and verbal English, good typing skills and experience of working in a multi-disciplinary team are essential.
What the job involves
- Meeting and greeting patients and helping with enquiries
- Booking appointments, managing the appointment system and arriving patients for appointments
- Answering phones, dealing with patient requests and signposting to the right service
- Scanning clinical and hospital letters into medical records
- Handling test results
- Dealing with medication requests and prescriptions
- Dealing with people wishing to register with the practice
- Admin tasks needing accuracy: filing, word processing, emails and taking messages
- Maintaining patient confidentiality and accurate record keeping
- Unlocking and preparing clinical rooms and keeping them stocked
- Supporting the day-to-day running of the practice
- Following practice policies and procedures
Qualifications
- GCSE, O Level or equivalent in English and Maths
Experience
- Experience of working in a multi-disciplinary team
Skills & knowledge
- Good standard of written and verbal English
- Good level of typing skills
- Computer literacy in Microsoft Office packages
Other
- Demonstrable commitment to professional development
Nice to have
- ECDL qualification
- RSA 3 Typing
- Experience of the clinical system Systm One
- NHS experience
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Contact Details:
The Methodist Church in Britain Recruitment Team
