Cross Keys Homes is seeking a Resident Contact Centre Advisor to join the Resident Contact Centre Team at head office. You will be the first point of contact for housing customers by phone, webchat, email and face to face, resolving queries at first contact and raising repair orders and appointments.
The role operates on a weekday rota from 8am to 6pm, with occasional Saturday mornings at the City Centre office and hours capped at 37 per week. GCSE maths and English at grade 4 or C are required.
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Resident Contact Centre Pro: Fast-Track Housing Support employer: The Methodist Church in Britain
Plymouth Community Homes is an exceptional employer that prioritises innovation and collaboration in driving technology and digital transformation. With a strong commitment to employee growth, we offer flexible working arrangements and a supportive work culture that encourages professional development and meaningful contributions to the community. Join us in shaping the future of our organisation while enjoying a rewarding work-life balance in a vibrant location.
Contact Details:
The Methodist Church in Britain Recruitment Team
