Bank receptionist post at Horse Fair Care Home, run by Avery Healthcare Group, a care home operator. The role is the first point of contact for visitors and callers, combining customer service with reception administration. Work includes call handling, maintaining databases, supporting the General Manager and keeping the reception area tidy with housekeeping. Applicants need strong written and verbal communication, computer confidence and prior exposure to complaints, plus a DBS check and proof of right to work.
What the job involves
- First point of contact for customer service within the home
- Answering the telephone, responding to enquiries, redirecting calls and recording messages
- Completing reception-related administration and maintaining databases
- Providing administrative assistance as required by the General Manager
- Maintaining the tidiness of the reception area, liaising with Housekeeping
Skills & knowledge
- Excellent verbal and written communication skills
- Confidence in using computers
- Positive, friendly and welcoming attitude
- Previous exposure to problem-solving and client complaints
Checks & eligibility
- DBS disclosure check
- Proof of eligibility to work in the UK
Other
- Commitment to the home's values of caring, supportive, honest, respectful and accountable
What’s offered
- Opportunities to learn and develop throughout your career
- DBS check cost met by Avery Healthcare
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Contact Details:
The Methodist Church in Britain Recruitment Team
