A receptionist post at Alton Community Hospital, run by Hampshire and Isle of Wight Healthcare NHS Foundation Trust, and the first point of contact for patients, visitors and staff. The work covers the switchboard, telephone enquiries, visitor sign-in, post, room bookings and key control across the hospital reception service. Hours are Monday to Friday, alternating each week between morning and afternoon blocks. The Trust cannot sponsor a Skilled Worker visa, so applicants must already have the right to work in the UK.
What the job involves
- Answer telephone calls, operate the switchboard and deal with queries courteously
- Welcome, assist and direct patients, visitors and contractors
- Manage visitor sign-in procedures
- Process incoming and outgoing post and parcels
- Book meeting, consultation and clinic rooms
- Administer and allocate parking permits
- Issue, record and monitor building keys
- Monitor and order stationery, hearing aid batteries and office supplies
- Report building faults to the relevant department and elevate where required
- Receive, send and respond to email
- Support the Site Manager with special projects and administrative tasks
- Work flexibly to cover colleague absences where appropriate
What’s required
Qualifications
- Good standard of education to GCSE level or equivalent, including numeracy and literacy
Experience
- Customer-facing reception or office experience with knowledge of administrative procedures
- Keyboard skills and competent use of IT systems
Skills & knowledge
- Effective written and verbal communication
- Proficiency in Microsoft Office, including Excel
- Knowledge of health and safety
- Professional, courteous and sensitive manner
- Maintaining confidentiality
- Accurate work both independently and as part of a team
Checks & eligibility
- Right to work in the UK at the time of application
Other
- Organised and approachable, able to communicate with a wide range of people
What’s offered
- Flexible working requests can be discussed at interview
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Contact Details:
The Methodist Church in Britain Recruitment Team
