Permanent full-time receptionist post in the Radiology Department at The Royal Oldham Hospital, run by Northern Care Alliance NHS Foundation Trust. Greeting patients on arrival comes first, alongside processing CRIS scan referrals from GPs and outpatients, answering phones and handling scanning, filing and copying. Shifts run 08:00 to 20:00 on weekdays with some weekend work, and cover at other sites may be needed at short notice. Radiology knowledge and CRIS experience are not required, as full training is given.
What the job involves
- Greeting and attending patients on arrival, giving a positive experience from the start
- Processing scan referrals on CRIS from GPs and outpatients
- Providing reception and clerical support to the Radiology Department
- Answering telephone enquiries from patients and the public
- Scanning, filing, emailing and photocopying
- Covering Fairfield General Hospital and Rochdale Infirmary on occasion, and other sites at short notice
Qualifications
- GCSE English Language grade A-C or O level equivalent
Experience
- Previous clerical experience
Skills & knowledge
- Excellent interpersonal and communication skills, including telephone handling with empathy and negotiation
- Excellent computer skills
- Good keyboard skills
- Excellent knowledge of administrative and office procedures
- Working to short timescales when required
- Working on your own to tight deadlines
Other
- Hard working and flexible
Nice to have
- ECDL
- Previous experience in a customer care environment
- Working knowledge of Radiology
- Working knowledge of CRIS systems
What’s offered
- Annual leave allowance
- Flexible working opportunities
- Protected hours for health and wellbeing activities
- Enhancements for unsocial hours, weekends and bank holidays
- Competitive benefits package
- Career opportunities across a large NHS trust
- Full training provided on CRIS
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Contact Details:
The Methodist Church in Britain Recruitment Team
