A non-emergency Patient Transport Service post with Yorkshire Ambulance Service NHS Trust, working as an Ambulance Care Assistant on permanent full-time hours. The work centres on moving patients, along with their carers, to and from healthcare appointments and helping hospitals discharge patients fit to leave. Days are spent driving across a wide area, sometimes alone and sometimes in a double crew, with manual handling of patients a routine part of the job. A full UK manual driving licence is required, and the interview includes a multiple-choice assessment.
What the job involves
- Transport patients to and from healthcare appointments
- Help hospitals discharge patients who are fit to leave a hospital setting
- Support patients, their carers and healthcare representatives
- Carry out manual handling tasks, including for patients with complex mobility needs
- Adapt communication to meet each patient's individual needs
- Drive across West Yorkshire and beyond
- Work alone or as part of a double crew
- Deliver a polite, professional service that makes each journey pleasant for the patient
Qualifications
- Level 2 qualification, such as 3 GCSEs at grade A*-C or NVQ level 2, or equivalent experience
Experience
- Background in a customer or patient-orientated field
- Experience of dealing with customers or members of the public
Skills & knowledge
- Effective communication and interpersonal skills
- Proven ability to handle sensitive situations professionally, assertively and tactfully
- Self-disciplined and able to work on own initiative
- Basic IT skills, such as Word and email
Checks & eligibility
- Full UK manual driving licence
- No more than three penalty points for new entrants to YAS, or six for existing YAS employees
Nice to have
- Evidence of ongoing continuous professional development
What's offered
- Flexible working, including part-time hours, job shares and flexible hours (role dependent)
- 27 days annual leave, rising to 33 with service
- Contributory pension
- NHS discounts on shops, restaurants and gyms
- Car lease and other salary sacrifice schemes
- Occupational health, employee assistance and counselling service
- Training, career progression and research participation opportunities
- Staff networks
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Contact Details:
The Methodist Church in Britain Recruitment Team
