Primary Care Centre Assistant(Driver & Reception)-STW, PT,OOH

Primary Care Centre Assistant(Driver & Reception)-STW, PT,OOH

Full-Time On-site
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This permanent part-time post sits within HealthHero Integrated Care's Integrated Urgent Care service across Shropshire, Telford & Wrekin. The role combines driving clinicians to patients' homes, checking and restocking vehicles, and acting as first point of contact at treatment centres, including stock and medication records. Shifts follow a rolling four-week rota covering weekday evenings, weekends and overnights, with some flexibility discussed at application. A full UK driving licence with no more than six penalty points is essential, and sponsorship is not available.

What the job involves

  • Drive clinicians to patients' homes safely and legally, following current driving regulations
  • Carry out vehicle checks at the start and end of shifts, ensuring vehicles are roadworthy, fuelled and equipped
  • Act as first point of contact for patients, carers and relatives at treatment centres
  • Provide non-clinical support to clinicians and patients using the NHS 111 and GP Out of Hours services
  • Support clinicians during shifts
  • Communicate with patients in person and by telephone, including comfort and welfare checks
  • Record accurately all medications and consumables used on shift
  • Maintain stock levels of medication and consumables using computer systems
  • Restock the vehicle at the end of each shift
  • Check stock rotation and expiry dates on weekly deliveries of medications and consumables
  • Keep the treatment centre clean and tidy
  • Move and carry emergency equipment and deliver CPR at floor level when required

Experience

  • Good level of driving experience

Skills & knowledge

  • Confident interaction with patients, relatives and carers
  • Compassion and respect
  • Excellent attention to detail
  • Strong administration skills
  • Personable, engaging and reassuring mannerWorking confidently under pressure and acting professionally in emergency or stressful situations

Checks & eligibility

  • Full UK driving licence with no more than 6 registered penalty points
  • Pass a drivers medical
  • Enhanced DBS check, applied for by the employer after appointment

Other

  • Willingness to work evenings, weekends and overnight shifts on a rolling rota
  • Comfortable working in both clinical and mobile environments
  • Able to move and carry emergency equipment and perform CPR at floor level

What’s offered

  • Enhanced rates for evening, weekend and overnight working
  • Up to 33 days holiday a year including bank holidays
  • Company pension scheme
  • Simply Health cash plan membership
  • Life assurance
  • Free staff parking
  • Full training provided
  • Flexible part-time hours

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Contact Details:

The Methodist Church in Britain Recruitment Team