Dover Port Health Authority, run by Dover District Council, needs a support officer for frontline biosecurity work at the Port of Dover and the Channel Tunnel. The role centres on vehicle searches: inspecting loads, removing non-compliant goods and gathering evidence for enforcement alongside Technical Support Officers. It is shift-based, covering nights, weekends and bank holidays, with prolonged outdoor work in all weathers. Applicants must pass occupational health clearance, hold a full UK driving licence and undergo DBS and counter-terrorist checks.
What the job involves
- Conduct vehicle searches to inspect loads
- Identify, remove and process non-compliant goods
- Gather comprehensive information and evidence that may be used in enforcement activity
- Work in a team alongside Technical Support Officers
- Deal with members of the public and facility providers in pressured or confrontational situations
- Make complex decisions quickly under sustained pressure from customers and facility providers
- Respond reactively as legislation and areas of concern change
- Work across the Port of Dover, Coquelles and Dover District Council offices as required
Qualifications
- GCSEs in English and Maths at level 2 (GCSE 4-9)
Skills & knowledge
- Knowledge of food hygiene controls, HACCP and quality control systems such as traceability
- Strong awareness of health and safety, with strict adherence to risk assessments and method statements
- Strong IT skills
- Ability to work flexibly across shifts and sites
Checks & eligibility
- Occupational health clearance
- DBS check
- Counter-terrorist check
- Current full driving licence valid in the UK and use of a motor vehicle for business use
- Physically fit for the role
Nice to have
- Experience of IPAFFS and PHILIS
- Previous experience in a food, port health or enforcement environment
- Experience of working with a documented food safety system, record keeping and food produce identification
- Experience of dealing with confrontational members of the public
- Previous shift working experience
What’s offered
- 14% shift allowance
- Benenden Healthcare membership and access to Employee Assistance Programme
- Opt-in Local Government Pension Scheme with voluntary contributions (AVCs)
- Generous annual leave
- Discount scheme including reduced leisure centre membership rates
- On-site parking
- Cycle2Work scheme (eligibility applies)
- Salary sacrifice car scheme (eligibility applies)
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Contact Details:
The Methodist Church in Britain Recruitment Team
