This Patient Solutions leadership role at Inizio Engage covers the scheduling function for the Baxter Homecare Programme, reporting to the Clinical Business Manager. The post coordinates patient visits across a national clinical workforce, with responsibility for scheduling performance and workforce utilisation. Hybrid working requires at least two days a week onsite, and the role leads a scheduling team alongside operational and clinical colleagues. Enhanced DBS and pre-employment medical clearance are needed before appointment.
What the job involves
- Ensure the safe, efficient and effective coordination of patient visits across a national clinical workforce
- Lead the scheduling function within the Baxter Homecare Programme
- Drive scheduling performance and optimise workforce utilisation
- Lead, coach and develop a high-performing scheduling team
- Work closely with operational and clinical leaders
- Deliver a high standard of service for patients and stakeholders
Qualifications
- GCSE (or equivalent) in English and Mathematics
Experience
- Leading scheduling, workforce planning or operational teams
- Managing operational performance and KPI delivery
- Using scheduling systems, workforce planning tools or operational platforms
- Capacity planning, resource management and service delivery
Skills & knowledge
- People leadership, coaching and team development
- Stakeholder management and communication
- Analysing data, identifying trends and driving operational improvements
- High level of IT literacy, including Microsoft Office applications
Checks & eligibility
- Ability to obtain an Enhanced DBS check
- Pre-employment medical clearance
Nice to have
- Leadership or management qualification
- Experience in healthcare, homecare, pharmaceutical or service-led environments
- Experience managing geographically dispersed or remote teams
- Workforce planning and resource management expertise within a clinical environment
What’s offered
- Hybrid working
- 25 days annual leave plus bank holidays
- Company pension scheme
- Life assurance and private medical insurance option
- Occupational sick pay
- Learning and development opportunities
- Employee assistance programme and Mental Health First Aid
- Recognition scheme and long service awards
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Contact Details:
The Methodist Church in Britain Recruitment Team
