This fixed-term secondment sits within the Medicine Directorate at Betsi Cadwaladr University Health Board and runs to 31 March 2027, with three posts available. The work centres on collecting and reporting data against Welsh Assembly Government referral to treatment targets, and keeping patient pathway records accurate on WPAS. Based in the Medicine Management team, the post holder coordinates care pathways for around 200 patients at a time, liaising with departments inside and outside the organisation. Applicants already in post must obtain their line manager's permission before applying.
What the job involves
- Collect, record, analyse, interpret and report data to monitor compliance with Welsh Assembly Government RTT and Service and Financial Framework targets
- Accurately and promptly record the whole patient pathway on WPAS
- Review patient progress through the care pathway and core services such as health records, radiology and pathology
- Proactively manage patient pathways to keep diagnostic and treatment steps on target
- Question delays in treatment pathways with tact and diplomacy, ensuring compliance with pathways and escalation policy
- Communicate concerns about waiting times and treatment schedules to relevant staff, using negotiation and persuasion where needed
- Take personal responsibility for administrative coordination and sequencing of the clinical pathway for around 200 patients at any one time
- Coordinate, organise and attend meetings as an integral member of the Medicine Management team
- Liaise with departments inside and outside the organisation, arranging appointments and referrals
- Deal with telephone, personal and other enquiries from clinical staff, healthcare professionals and patients in a timely, professional manner
Qualifications
- Extensive and demonstrable knowledge and experience to at least RSA Level 3 or equivalent
Experience
- Experience in a variety of administration settings
- Recent effective team working
Skills & knowledge
- Effective time management
- Effective verbal and non-verbal communication
Other
- Enthusiastic, motivated and approachable
- Flexibility with working hours
Nice to have
- Evidence of ongoing study relevant to the post
- Knowledge of Referral to Treatment (RTT) time
- Ability to speak Welsh
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Contact Details:
The Methodist Church in Britain Recruitment Team
