Outpatient Appointment Co-ordinator (Call Centre)

Outpatient Appointment Co-ordinator (Call Centre)

Full-Time On-site
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Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking a call centre officer for the Patient Booking Services team. The role focuses on booking medical and surgical outpatient appointments, managing clinic lists, and handling cancellations to maintain the 18-week RTT target on PAS and NHS e-referral.

The post involves rotating duties, providing cover for colleagues on leave, and mentoring staff. GCSE level education and prior call centre experience are essential requirements.

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Contact Details:

The Methodist Church in Britain Recruitment Team