A six-month secondment with Thames Valley ICB, fixed term to 31 March 2027, for the South East Office of Pan-ICB Commissioning (OPIC). The post leads change communications and engagement, covering staff engagement, external stakeholders, digital channels and media handling. It supports the OPIC Programme Director across NHS England and four South-East ICBs during NHS reform. Fit rests on prior experience of running communications for a change programme and a master's-level education or equivalent senior experience.
What the job involves
- Lead planning and delivery of communications and engagement across the South East OPIC, internal and external, including implementing the strategy
- Lead accessible content across channels, keeping brand, tone and messaging consistent and activity inclusive and GDPR compliant
- Lead proactive and reactive communications across a range of channels
- Act as key lead for media handling and issues management on sensitive, complex or high-profile issues
- Brief senior leaders, executives and partners on issues, risks and media interest, including briefing papers and replies to MPs, councillors and NHSE
- Advise senior leaders on communications, engagement and reputational management
- Manage day-to-day stakeholder relationships and support engagement so a range of views inform decisions
- Oversee events, forums and involvement mechanisms for engagement activity
- Lead day-to-day management and improvement of website, intranet and social media, using analytics
- Manage a prioritised portfolio of communications and engagement projects, delivered on time and within resources
- Monitor delivery, identify risks and work with senior colleagues on competing priorities
- Use data, feedback and research to inform activity and understand the needs of stakeholder groups
Qualifications
- Master's degree level education or equivalent senior specialist experience
- Extensive specialist knowledge from a postgraduate diploma or equivalent, built to master's level
- Evidence of continuing professional development
Experience
- Managing communications for a change programme or during significant change
- Managing and motivating a team, including individual and team performance
- Building professional relationships with internal and external stakeholders
- Interpreting national policy and researching best practice to advise on system reform
- Budget responsibility, involvement in budget setting and working knowledge of financial processes
Skills & knowledge
- Understanding of how DHSC, NHS England, ICSS, ICBs and provider organisations relate
- Working knowledge of Word, Excel and other Microsoft Office applications, with intermediate keyboard skills
- Handling highly complex or contentious information and negotiating with senior stakeholders
- Presenting complex, sensitive information to large and influential groups
- Analysing complex facts and situations and developing a range of options
- Strategic thinking to anticipate and resolve problems, responding to sudden unexpected demands
Other
- Using initiative to recommend actions that improve deliverables and policy compliance, and deciding autonomously on contentious issues under tight, changing timescales
- Planning over short, medium and long-term timeframes, and prioritising own work and directing others
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Contact Details:
The Methodist Church in Britain Recruitment Team
