This permanent full-time post sits in the Location team within BBC Media Operations, which keeps technology and equipment ready for major broadcast events. The core of the work is preparing, configuring, testing and maintaining equipment kits, keeping records up to date and fixing routine faults before deployment. It is a hands‑on technical role that also involves occasional onsite support at live events and outside broadcasts, covering music, sport and news. Flexible working can be discussed at offer stage.
What the job involves
- Prepare, configure, test and maintain equipment and technology kits, completing readiness checks and addressing or escalating issues before deployment
- Maintain accurate equipment and activity records in the resource management system
- Diagnose and resolve routine technical faults through defined support processes, escalating complex issues
- Carry out approved software updates, routine maintenance and lifecycle activities, testing against agreed standards
- Create and maintain equipment records and configuration information
- Contribute to developing and improving operating procedures
- Translate operational requirements into practical technical solutions, working with engineering teams and subject matter experts
- Identify opportunities to improve workflows and operational efficiency
- Plan and organise assigned work, consulting senior colleagues when priorities conflict
- Provide occasional onsite technical support during live events and outside broadcasts
What’s required
Experience
- Experience configuring, testing, maintaining or supporting technical equipment, including fault identification and routine fixes
Skills & knowledge
- Strong technical aptitude and interest in how systems and equipment operate, with willingness to learn new tools and practices
- Understanding of how issues in interconnected systems affect wider operations
- Strong attention to detail and a methodical approach to equipment preparation, testing and record keeping
- Use of initiative to organise work and take tasks through to completion, seeking guidance when operational risk increases
- Ability to remain effective under pressure and work to tight deadlines
- Good computer literacy and confidence using software systems and technical tools, with effective communication and collaboration skills
Nice to have
- Experience in broadcast, media, live events, audiovisual production, communications or a related technical environment
- Experience supporting operationally critical systems, live services or time‑sensitive technical operations
- Knowledge of IP-connected technologies and network‑based systems
- Experience contributing to process improvement, equipment‑readiness or operational‑readiness activities
- Understanding of health and safety requirements relevant to technical operations
What’s offered
- Flexible working discussed at offer stage
- London Weighting supplement, depending on skills, knowledge and experience
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Contact Details:
The Methodist Church in Britain Recruitment Team
