The Elms Academy, part of United Learning, is recruiting a permanent office administrator and receptionist for its front office. The post-holder is the first point of contact for visitors, parents, pupils and staff, handling enquiries and delegated tasks while supporting the Academy's day-to-day administration. The role is full-time but term-time only, covering 42 weeks a year. Applicants need GCSE Maths and English and an enhanced DBS check, and visa sponsorship is not available.
What the job involves
- Provide a welcoming front-of-house reception service to visitors, parents, pupils, staff and external stakeholders
- Manage enquiries and deal with them promptly and professionally
- Assist with Academy-wide administration
- Undertake tasks delegated by the Office Manager
- Support the smooth day-to-day running of the Academy
- Ensure administrative processes are completed accurately and efficiently
Qualifications
- GCSE-level education including Maths and English
Skills & knowledge
- Excellent communication and interpersonal skills
- Strong administrative skills
- Confident using Microsoft Office applications
- Excellent organisation and attention to detail
- Ability to manage multiple priorities in a busy environment
- Discretion when handling sensitive information
Checks & eligibility
- Enhanced DBS check
Other
- Positive, proactive and reliable approach
- Adaptable team player who can work independently and collaboratively
- Commitment to high-standard customer service
- Ability to build strong relationships with pupils, parents, colleagues and visitors
- Commitment to supporting pupils' learning and development
- Willingness to share knowledge and take part in further training
Nice to have
- Previous administrative or reception experience
- Experience within an educational setting
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Contact Details:
The Methodist Church in Britain Recruitment Team
