Service Manager in Nottingham

Service Manager in Nottingham

Nottingham Full-Time On-site
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Choice Support needs a Service Manager to run five supported living services for people with mental health needs, all within a mile of each other. The post centres on safe, person-centred support that meets local authority contract, safeguarding and legal requirements, led through Team Managers. Candidates need a Level 5 Diploma in Leadership and Management for Adult Care, or a willingness to work towards it. Visa sponsorship is not available, so the right to work in the UK is essential.

What the job involves

  • Run five supported living services for people with mental health needs, keeping support safe, respectful and focused on each person
  • Ensure teams and support meet local authority contract requirements, legal requirements and Choice Support standards
  • Ensure the locations meet local authority expectations, funder requirements and Choice Support policies
  • Provide updates to the local authority, including contract monitoring information, safeguarding updates, incident notifications and reports
  • Prepare for local authority monitoring visits, audits and reviews, lead visits where required and put improvement plans in place
  • Lead and oversee Team Managers and teams so support is organised, person-centred and consistent across services
  • Work with Deputy Managers, Team Managers and teams to drive continuous improvement
  • Share information with the Regional Operations Manager and internal departments on successes, concerns and reporting requirements
  • Work such hours as are necessary for the satisfactory performance of the role

What’s required

Qualifications

  • Level 5 Diploma in Leadership and Management for Adult Care, or willingness to work towards it

Experience

  • Running supported living or community-based social care services
  • Supporting people with mental health needs

Skills & knowledge

  • Good knowledge of local authority contract requirements, safeguarding expectations and relevant legal requirements
  • Strong leadership and people skills
  • Great communication and organisation skills
  • Good digital skills, including Microsoft, Nourish, Zellis MyView and Sona

Checks & eligibility

  • Right to work in the UK, as visa sponsorship is not available
  • DBS check
  • Reference checks and review of work history

Nice to have

  • Experience with Positive Behaviour Support (PBS)
  • Knowledge of recovery-focused and trauma-informed approaches
  • Track record of improving service quality and achieving positive local authority contract monitoring or audit outcomes

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Contact Details:

The Methodist Church in Britain Recruitment Team