This operational management post sits within the Crisis Pathway of the Mental Health Community Pathway at Northamptonshire Healthcare Foundation Trust. It takes charge of the out-of-hours services and aims to bring them together as one team with defined functions. The role covers a range of crisis services, including police street triage, crisis cafes and crisis houses, and includes an on-call rota and cross-cover with the adult inpatient out-of-hours managers. Fit depends on a qualification as an RMN, OT or SW and post-qualification crisis experience.
What the job involves
- Lead, manage and coordinate out-of-hours services within the crisis pathway
- Coordinate and manage the staffing resource across the out-of-hours services
- Manage and support staff working with service users who have highly complex needs
- Attend and manage incidents and complex situations
- Support clinically during periods of increased activity and acuity
- Ensure the safe and effective delivery of services
- Manage the rota
- Line manage staff
- Provide supervision and reflective practice to staff
- Act as the point of escalation for out-of-hours teams
- Work with partner agencies, including Mind, Northamptonshire Police and EMAS
- Audit services and ensure standards of care are met
What’s required
Qualifications
- Qualification for the role as RMN, OT or SW
Experience
- Post-qualification experience in a mental health crisis role
- Experience of supervising others in previous roles
Nice to have
- Management qualification
- Ability to work across multiple services
- Experience in management
What’s offered
- Accredited Living Wage employer
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Contact Details:
The Methodist Church in Britain Recruitment Team
