A pooled receptionist post in Care Group D at Norfolk and Norwich University Hospital, supporting reception teams across the department, including wards and outpatient areas. The role provides a reception and support service to patients, relatives and multi-professional staff while handling many tasks at once. It is permanent and needs flexible working to cover seven days a week, with shifts at any time within a 24-hour period. Visa sponsorship is not available for this role.
What the job involves
- Provide a high-quality reception and support service in inpatient and outpatient settings
- Communicate well with patients, relatives, the public and multi-professional staff, inside and outside the Trust
- Support all reception teams across the department, including wards and outpatient reception areas
- Provide support to technical staff
- Handle a large number of different tasks at the same time
- Work flexibly, at any time in a 24-hour period, to cover seven days a week
Qualifications
- Good general standard of literacy and numeracy
Experience
- Previous clerical work, including data input
Skills & knowledge
- Good communication and interpersonal skills
- Able to multi-task and prioritise
Other
- Acts as a role model for the NNUH PRIDE values: People focused, Respect, Integrity, Dedication and Excellence
- Understanding of and commitment to equality, diversity and inclusion
Nice to have
- Experience in an NHS or customer service organisation
What’s offered
- Full NHS benefits and discounts
- Flexible working hours
- Excellent pension scheme
- Annual leave entitlement
- Free 24-hour confidential counselling
- Support in career development
- Early access to pay through Wagestream
- Salary sacrifice schemes, including lease cars and Cycle to Work
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Contact Details:
The Methodist Church in Britain Recruitment Team
