This People Advisor post sits within the People Services team at Norwich City College of Further and Higher Education, handling first-line employee relations advice for managers and staff. The work centres on lower-level cases such as attendance, probation, performance and grievances, with support for formal investigations and hearings. It bridges administrative HR and strategic partnering, referring complex or high-risk matters to the People Partner team. Candidates need CIPD Level 3 or above and an enhanced DBS check, and visa sponsorship is not available.
What the job involves
- Provide first-line employee relations advice to managers and employees on policies, procedures and terms and conditions
- Manage a range of employee relations cases, including probation reviews, attendance management, performance concerns, flexible working requests, disciplinary matters and grievances
- Support formal investigations and hearings through note-taking and administrative support
- Coach and support managers to handle people matters confidently and consistently
- Assist with absence management, Occupational Health referrals and employee wellbeing initiatives
- Identify trends in employee relations and attendance data and elevate risks
- Support recruitment, onboarding, induction and probation activities
- Maintain accurate employee records and case information in line with GDPR and information governance
- Develop and update manager guidance, toolkits and people resources
- Contribute to People Services projects, continuous improvement and organisational change
- Build working relationships with managers and colleagues across the college
- Work with People Partners, People Services Administrators and Payroll to deliver the people service
What’s required
Qualifications
- CIPD Level 3 or above
Experience
- Solid, hands-on HR experience
- Experience in an HR or People Services environment
Skills & knowledge
- Building relationships and influencing at all levels
- Communicating the right information to the right audience at the right time
- Taking proactive responsibility to deliver an outstanding service
Checks & eligibility
- Enhanced Adult and Child Workforce DBS check
- Registration with the DBS Update Service, or a new DBS application if the certificate was issued before 28 November 2020
Other
- Wanting real impact rather than advising from the sidelines
Nice to have
- Willingness to work towards CIPD Level 5
What’s offered
- Space to think and backing to challenge constructively
- Opportunity to influence how the college supports its people now and in future
#J-18808-Ljbffr
Contact Details:
The Methodist Church in Britain Recruitment Team
