A fixed-term post to July 2027, internally titled Accommodation Support Worker, within Resettle North East, a Ministry of Justice-funded service led by Thirteen. The work centres on helping people leaving custody find secure housing, building independence through one-to-one and group sessions and planning releases with prisons, probation and local authorities. It blends community work with time in custodial settings and some home working, and needs a full UK driving licence with access to a vehicle. Vetting and prison clearance are required.
What the job involves
- Work with people in custody and in the community on barriers such as housing instability, resettlement and homelessness
- Manage own caseload, give clear advice and build support plans to help people find and keep a home
- Advise on housing, tenancy responsibilities and independent living
- Assess needs, spot risks and safeguarding concerns early and refer people to specialist help
- Work with prisons, probation, local authorities and partners to plan releases and secure suitable accommodation
- Run one-to-one and group sessions to build life skills and confidence
- Keep accurate digital records and meet Ministry of Justice KPIs
What’s required
Experience
- Experience delivering one-to-one and group sessions
Skills & knowledge
- Positive, resilient approach
- Confidence supporting people with complex needs, housing challenges or offending histories
- Strong communication and relationship-building skills
- Ability to stay calm and de-escalate challenging behaviour
- Ability to motivate others to make positive changes
- Competent with everyday IT, including Microsoft apps and digital caseload systems
Checks & eligibility
- Full UK driving licence
- National Security Vetting and prison clearance
Other
- Access to a vehicle and willingness to travel across the region
Nice to have
- Knowledge of the criminal justice system
- Knowledge of local housing options and support services
What’s offered
- Annual leave starting at 28 days, rising to 31 days after three years
- A day off for your birthday, plus bank holidays
- Pension with employer contributions of up to 10% and flexible colleague contributions of up to 7%
- Simply Health discounts and health and wellbeing support
- T'dar discount and reward platform
- Opportunities to buy and sell annual leave
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Contact Details:
The Methodist Church in Britain Recruitment Team
