Northumbria University’s Ask4Help is seeking an overnight frontline student service advisor. The role covers inbound contact via in-person, phone and online channels, resolving enquiries on topics from study skills to wellbeing and progression.
Shifts run 23:00–08:10, 36 weeks a year, across Newcastle City Campus, with some bank holidays. The post involves using CRM systems, building cross-team relationships, and providing consistent responses while supporting students’ needs in a dynamic campus
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Contact Details:
The Methodist Church in Britain Recruitment Team
