This six-month fixed-term post sits within the IMT and Clinical Services teams at Cora Health Group, where the postholder acts as service owner for radiology and picture archiving systems. The work covers day-to-day performance, upgrades and changes, supplier and contract management, and root-cause investigation of major incidents. The role also carries clinical systems governance and clinical safety assurance, and works as liaison between IT, clinical teams and suppliers. Fit depends on hands-on experience of imaging systems in a healthcare setting, with a degree in a related discipline desirable.
What the job involves
- Act as service owner for RIS, PACS and associated imaging systems, covering day-to-day performance and availability
- Manage upgrades, releases, patches and configuration changes to keep imaging services stable
- Monitor performance against SLAs and KPIs and identify areas for improvement and optimisation
- Lead supplier relationships, service reviews and contract management to agreed service standards
- Oversee clinical systems governance, change control, clinical safety assurance and regulatory compliance
- Lead major incident investigation and resolution, including root cause analysis and corrective actions
- Manage imaging system integrations, interfaces and interoperability, keeping data flows accurate and secure
- Drive continuous improvement and support digital transformation projects
- Act as liaison between IT, clinical teams and suppliers, translating technical information into operational and clinical outcomes
Experience
- Experience managing third-party suppliers, contracts, system upgrades and business-critical clinical applications
- Experience leading incident investigations and root cause analysis
Skills & knowledge
- Strong knowledge of imaging workflows, clinical systems governance, change management and service delivery best practice
- Excellent stakeholder management and communication skills for both technical and non-technical audiences
- Proven problem-solving and analytical skills
- Understanding of information governance, GDPR, cyber security principles and business continuity planning
Nice to have
- Degree-level qualification in IT, Healthcare Informatics, Health Information Management or a related discipline, or equivalent experience
- Evidence of continued professional development
- Significant experience managing RIS, PACS or other healthcare imaging systems within a healthcare environment
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Contact Details:
The Methodist Church in Britain Recruitment Team
