This casual post sits in the visitor services team at RHS Garden Rosemoor, where the holder greets arrivals, shares information about the Society and encourages non-members to join. The work centres on customer service and sales, with the aim of bringing visitors back through the events programme. The role is distinct for its evening cover during the Rosemoor Glow event and its use of EPOS systems and tablets.
What the job involves
- Giving every visitor a targeted welcome, including information on joining the RHS for non-members
- Driving customer service standards with a focus on sales
- Promoting repeat visits by explaining the events calendar to visitors
- Ensuring visitors make the most of their visit
- Covering evening shifts during RHS Rosemoor Glow
- Working with EPOS systems and tablets
- Keeping the work area tidy and efficient
What’s required
Skills & knowledge
- Confident, professional speaking with members of the public, giving varied and detailed information clearly
- Excellent interpersonal skills
- Team player
- Flexible approach to work
Nice to have
- Passion for customer service, sales and the work of the RHS
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Contact Details:
The Methodist Church in Britain Recruitment Team
