Saffron Housing Trust is recruiting for a Neighbourhood Officer, with one permanent post and two six-month fixed-term posts. The work centres on managing tenancy, neighbourhood and anti-social behaviour cases, and supporting vulnerable tenants to sustain their tenancies. The role involves working alongside police, social services and mental health services, plus home visits that can involve conflict or risk, on a full-time 37-hour pattern. A basic DBS check is required.
What the job involves
- Managing tenancy, neighbourhood and anti-social behaviour (ASB) cases
- Building strong relationships with tenants and community stakeholders
- Working collaboratively with partner agencies to resolve complex issues
- Supporting vulnerable tenants and promoting tenancy sustainment
- Taking action to create safer, stronger communities
Experience
- Working with multiple agencies including police, social services and mental health services
- Managing ASB cases, including evidence gathering and enforcement action
- Managing safeguarding concerns, including risk assessment and referrals
- Supporting vulnerable tenants with complex needs
- Managing high-risk situations and escalating appropriately
- Carrying a complex caseload through to resolution
Skills & knowledge
- Undertaking home visits and community casework, including where there is conflict or risk
- Keeping accurate, professional case records documenting decisions and outcomes
Checks & eligibility
- Basic DBS check
What’s offered
- Opportunity to develop your skills
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Contact Details:
The Methodist Church in Britain Recruitment Team
