This is a Clinic Manager post at the dialysis clinic run by DaVita UK, which provides kidney care in partnership with the NHS. The role leads a team of nurses and support staff and coordinates the clinical, administrative and operational work of the clinic, including patient complaints and liaison with NHS Trusts and the CQC. It is a day-shift post running Monday to Saturday. Candidates need full NMC registration and prior clinical leadership in outpatient haemodialysis.
What the job involves
- Lead and manage the clinic overall, including its operations
- Lead the nursing and support team in delivering individualised, patient-focused care
- Coordinate the day-to-day clinical, administrative and operational activities of the clinic
- Provide a seamless patient journey and a welcoming environment at every point of contact
- Liaise with NHS Trusts and the CQC, with support from the Regional Manager
- Introduce new processes to drive quality improvement across the clinic
- Onboard new team members alongside the wider team
- Build positive relationships with patients and handle complaints
- Ensure compliance with clinical, governance and regulatory systems and policies, including KLoE
- Maintain accurate records and submit reports on time
Qualifications
- Full NMC registration with appropriate nursing qualifications
- Evidence of continued professional development, ideally in renal care
Registration & licences
- Registered Manager with the CQC, or willingness to become one
Experience
- Previous clinical leadership experience in an outpatient haemodialysis setting
- Dialysis or renal experience
Skills & knowledge
- Engaging communication skills and a friendly demeanour for working with a diverse team and patients
- Lead-by-example style that encourages a value-driven culture
- Proactive, solution-focused approach to change in a clinical environment
- Exceptional organisational skills to manage a range of clinic tasks
What’s offered
- Company pension scheme
- 35 days' paid leave a year, including bank holidays
- Life assurance at three times annual salary
- Retail discount scheme membership
- ANN UK membership
- Commitment to training and development
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Contact Details:
The Methodist Church in Britain Recruitment Team
