This receptionist post sits on the front desk at Hanslope surgery, one of four sites run by The Parks Medical Practice, which has recently joined a partnership with two further surgeries. The core work is answering calls, booking patient appointments, directing patients to other appointments and services, and handling emails. The role is 29 hours spread across Monday to Friday and includes covering the dispensary hatch, where prescriptions are handed out and patients' queries answered. System 1 training is required.
What the job involves
- Taking phone calls
- Booking patient appointments
- Directing patients to alternative appointments and services
- Answering emails and completing admin tasks
- Assisting colleagues on the front desk
- Working the dispensary hatch, handing out prescriptions to patients
- Helping patients at the hatch with their queries
- Building rapport with patients while remaining professional
- Other duties as required
Qualifications
- System 1 training
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Contact Details:
The Methodist Church in Britain Recruitment Team
