This job-share Medical Secretary post sits in the secretarial team at Station Road Surgery, a GP practice, covering Mondays and Tuesdays for 15 hours a week. The work centres on audio typing clinic letters and reports, processing urgent referrals through the NHS e-Referral Service, and undertaking Two Week Wait safety-netting. The role involves daily handling of highly confidential patient information and requires cover for the job-share colleague during leave and sickness. Prior General Practice experience is essential, while familiarity with EMIS Web and Docman is desirable.
What the job involves
- Audio typing and producing accurate referral letters, clinic correspondence, medical reports and standard forms from patient records
- Processing urgent and routine referrals via eRS and managing eRS worklists and follow-up
- Undertaking Two Week Wait safety-netting to track and monitor referrals
- Liaising with hospitals, community services and patients about referrals, appointments and correspondence
- Handling patient enquiries and general telephone enquiries professionally
- Assisting with medical and insurance reports and Subject Access Requests
- Monitoring Docman, eConsult, clinical system tasks and secretarial trays and actioning correspondence
- Coding FOBT and cervical screening results per Practice protocols and national screening requirements
- Maintaining accurate electronic and manual records of correspondence
- Covering secretarial colleagues during annual leave, sickness and other absence
- Prioritising workload and meeting tight deadlines to deliver a patient-focused service
- Other reasonable duties as the Practice requires
What's required
Qualifications
- GCSE grade A to C in English and Maths
Experience
- General Practice experience
Skills & knowledge
- Highly organised with excellent attention to detail
- Prioritising and managing a busy workload to meet deadlines in a fast-paced setting
- Excellent verbal and written communication with a professional, courteous approach
- Commitment to high-quality administrative and secretarial support to the clinical team
- Strict commitment to confidentiality and discretion
Other
- Reliable, supportive team player who works collaboratively
Nice to have
- Knowledge of EMIS Web and Docman clinical systems
What's offered
- Training provided on EMIS Web and Docman
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Contact Details:
The Methodist Church in Britain Recruitment Team
