Medical & Admin Secretary post at St Johns Medical Centre, a GP practice, sitting in its small admin team on a 10-month fixed-term contract with an immediate start. The work is a secretarial and admin service for every clinician, covering incoming letters, referrals, typed reports and meeting minutes. Part-time at 24 hours a week, with extra hours possible to cover staff shortages and hours agreed at interview. A DBS check is required, and the role links patients, their GP and other healthcare professionals.
What the job involves
- Process incoming letters and send them as workflows to the relevant clinicians
- Type letters, reports and associated documentation
- Type up referrals, letters and medical reports using each clinician's preferred method (dictation, tasks or email)
- Liaise with hospitals, community services and health visitors so referrals are processed promptly
- Deal with patient and clinician enquiries professionally and effectively
- Process referrals using the electronic referral system
- Process requests for information in good time, including insurance letters, subject access requests (SARS), DVLA forms, police letters and firearm certificates
- Take meeting minutes and circulate them to all participants, including staff, safeguarding and PPG meetings
- Assist with updating telephone and chaperone lists and other practice documentation
- Assist with the community surgical scheme: booking patient appointments, processing referrals for other practices and producing clinic folders
- Attend and prepare safeguarding meetings
- Process patient removals from the practice list in line with NHS guidelines, keeping records accurate and registrations up to date
What’s required
Qualifications
- Educated to GCSE level or equivalent
- GCSE Mathematics and English at grade C or above
Experience
- Experience of working in an administrative role
Skills & knowledge
- Good working knowledge of IT systems
- Excellent verbal and written communication skills
- Clear understanding of patient confidentiality
- Excellent organisation skills and attention to detail
- Ability to work core hours
- Flexibility to cover hours outside core hours
Checks & eligibility
- Disclosure and Barring Service (DBS) check
Nice to have
- Computer skills, with SystmOne preferred
- Experience of using dictation software
- Experience of working in a healthcare setting as a medical secretary
What’s offered
- Supportive team culture
- Good work-life balance
- Free car parking for staff
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Contact Details:
The Methodist Church in Britain Recruitment Team
