This post leads maternity triage across both sites for York and Scarborough Teaching Hospitals NHS Foundation Trust, sitting within the senior maternity leadership team. The postholder oversees 24-hour telephone and face-to-face urgent antenatal and postnatal assessment, covering pathway design, patient flow, workforce and governance. The role includes cross-site working and taking part in senior operational and on-call arrangements, with partner services across the region. Applicants need current NMC registration, substantial Band 7 management experience and working knowledge of a structured triage system such as BSOTS.
What the job involves
- Providing professional, clinical and operational leadership for maternity triage across both sites
- Leading the development of triage pathways in line with national standards, evidence and local priorities
- Overseeing patient flow, capacity, demand, waiting times, workforce deployment and escalation processes
- Supporting Flow, Safety and Escalation Midwives and the wider multidisciplinary team to deliver high-quality care
- Leading governance, patient safety, risk management, complaints and incident investigations, with learning embedded into practice
- Using data, audit findings, patient feedback and performance metrics to drive improvement and innovation
- Working with obstetric, neonatal, emergency care, ambulance, community and regional partners to improve pathways and outcomes
- Supporting workforce planning, recruitment, retention and staff development
- Championing personalised care, safeguarding, equality, diversity and inclusion
- Taking part in senior maternity operational and on-call arrangements, including cross-site working
What’s required
Qualifications
- Master's level qualification or evidence of equivalent knowledge and experience
- Evidence of continuing professional development in maternity leadership, urgent care, governance and patient safety
- Practice assessor, mentorship or equivalent educational experience
Registration & licences
- Registered midwife with current NMC registration
Experience
- Substantial Band 7 leadership and management responsibility
- Knowledge and recent experience of maternity triage and urgent maternity care
- Experience of recognising and escalating maternal and fetal deterioration
- Experience of BSOTS or an equivalent evidence-based maternity triage system
- Evidence of compassionate, inclusive and visible leadership, including staff management, development and performance oversight
Skills & knowledge
- Highly developed leadership, negotiation, influencing and change-management skills
- Ability to manage difficult conversations, complaints and emotionally challenging situations
- Ability to oversee prioritisation, flow, escalation and business continuity
Nice to have
- Leadership experience in maternity triage, urgent maternity care or an acute assessment service
- Partnership working with emergency departments, ambulance services, NHS 111, primary care or regional maternity networks
- Business-case development
- Workforce modelling or service transformation
- Digital triage experience
- Co-production with service users and the Maternity and Neonatal Voices Partnership
- Quality improvement, coaching, project management or human factors qualification
- BSOTS training, instructor experience or equivalent structured-triage education
What’s offered
- NHS Pension Scheme, with retirement benefits and a lump sum and pension for dependants
- 27 days holiday rising to 33 days, depending on NHS Trust service
- A range of paid and unpaid leave, including emergency and planned leave
- 24/7 confidential Employee Assistance Programme
- NHS Car Lease and Cycle to Work schemes
- Learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance
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Contact Details:
The Methodist Church in Britain Recruitment Team
