An Urgent Care Assistant post with HealthHero Integrated Care supports its urgent care service across Wiltshire, Swindon and Bath and North East Somerset, based in Salisbury. The work combines driving clinicians to patients' homes with reception duties at treatment centres, plus managing medication and consumable stock. It is a permanent part-time role with a core need for weekend and overnight work on a rolling four-week rota. A full UK driving licence with no more than six penalty points is essential, and no sponsor licence is offered.
What the job involves
- Support clinicians and patients on NHS 111 and GP Out of Hours work, without clinical duties
- Drive clinicians to patients' homes safely and legally, following current driving regulations
- Carry out vehicle checks at the start and end of each shift, covering roadworthiness, fuel and equipment
- Act as first point of contact for patients, carers and relatives at treatment centres
- Communicate with patients in person and by phone, including comfort and welfare checks
- Record accurately all medications and consumables used on shift
- Maintain stock levels of medications and consumables using computer systems
- Replenish car stock at the end of each shift
- Check stock rotation and expiry dates on weekly deliveries
- Keep the treatment centre clean and tidy
- Move and carry emergency equipment, and deliver CPR at floor level when required
- Work across clinical and mobile settings, including prolonged periods of sitting at a desk or in a vehicle
Experience
- Good level of driving experience
Skills & knowledge
- Confident interaction with patients, relatives and carers
- Compassion, respect and a personable, engaging, reassuring manner
- Excellent attention to detail
- Strong administration skills
- Ability to work confidently under pressure and act professionally in emergency or stressful situations
- Comfortable working in both clinical and mobile environments
Checks & eligibility
- Full UK driving licence with no more than 6 penalty points
- Pass a drivers medical
- Enhanced DBS check (applied for by the employer after appointment)
- No need for employer sponsorship (no sponsor licence offered)
Other
- Flexible, resilient approach to a varied role
- Available for weekday evening, weekend and overnight shifts on a rolling rota
- Physically able to move and carry emergency equipment and deliver CPR at floor level
What’s offered
- Enhanced rates for evening, weekend and overnight working
- Up to 33 days' holiday a year including bank holidays
- Company pension scheme
- Simply Health cash plan membership
- Life assurance
- Free staff parking
- Full training provided
- Flexible part-time hours with a rota agreed after interview
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Contact Details:
The Methodist Church in Britain Recruitment Team
