The post sits on the Dashwood Medical Centre site of Northdown & Dashwood Surgery, a GP practice that has recently merged two sites into one team. The core of the work is reception: dealing with patients in person and by phone, booking appointments, liaising with clinical and community colleagues, and registering new patients. The role is full-time with hours to be agreed at interview, and cross-site working may be needed, with the practice open until 20:00 on Fridays. GCSE English and Maths at grade A to C is essential, and training is offered to candidates with the right skills.
What the job involves
- Speaking with patients face to face and on the telephone, and dealing with their queries
- Making appointments for patients
- Liaising with other team members and community services
- Registering new patients
- Carrying out other reception and administrative duties
- Ensuring everyone who contacts the practice receives respect, courtesy, fairness and professionalism
- Helping with the smooth running of the practice
- Working across the Dashwood and Northdown sites at times
What’s required
Qualifications
- GCSE grade A to C in English and Maths
Skills & knowledge
- Flexibility in working hours
- High standard of customer care
- Good communication skills
- Working in a team and on own initiative
Nice to have
- Experience of working in a GP practice
- Good standard of education
- NVQ level 2 in Health and Social Care
What’s offered
- Training provided to candidates with the appropriate skills
- Encouragement of professional development
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Contact Details:
The Methodist Church in Britain Recruitment Team
