A 14-month fixed-term Senior Delivery Manager post at NICE, the National Institute for Health and Care Excellence, leading its digital, data and technology portfolio. The role oversees delivery from business case to live operation, managing risk, resourcing and reporting across several workstreams. It also line-manages Agile Delivery Managers and works with senior stakeholders and third-party suppliers, with interviews held face to face. Essential agile delivery expertise comes from a master's or equivalent qualification or experience.
What the job involves
- Oversee end-to-end delivery of large or complex digital and technology initiatives, from business case to live operation, using agile and/or waterfall approaches
- Shape, plan and deliver change in line with NICE strategy, keeping work well governed and focused on user and organisational outcomes
- Manage delivery risk, dependencies, resourcing and capacity across multiple workstreams, using data-driven insights
- Build collaborative relationships with senior stakeholders, delivery teams and third-party suppliers, influencing without direct authority
- Report clearly and accurately on delivery performance, risks, progress and benefits, using tools such as JIRA
- Support portfolio and governance practice so work aligns to corporate standards and public-sector best practice
- Line manage and support Agile Delivery Managers, including coaching and performance management
- Support continuous improvement, embedding delivery practice, service management principles and lessons learned
- Use communication, facilitation and workshop-design skills to resolve complex delivery issues with senior stakeholders
What’s required
Qualifications
- Specialist knowledge of agile delivery management, gained through a master's degree or equivalent qualification or experience
Experience
- Developing and maintaining outcome-based delivery plans for complex digital, data and technology initiatives, from initiation to business-as-usual handover
- Managing and assuring delivery with blended teams of internal staff and third-party suppliers, including governance and dependencies
- Leading multi-disciplinary delivery teams where competing priorities exist
Skills & knowledge
- Using insights from agile delivery metrics to improve delivery throughput
Other
- Collaborating openly with senior stakeholders and sponsors to break strategic outcomes into deliverable outputs and keep business goals aligned with delivery
Nice to have
- Experience of working with other IT, project and programme management frameworks, including ITIL, Prince2 and MSP
What’s offered
- Generous NHS pension
- Flexible working, including remote working, compressed hours and flexible start and finish times
- Blue Light Card discounts on shopping, dining and more
- 27 days' annual leave plus bank holidays
- Inclusive staff networks, including Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud
- Personalised learning and development opportunities
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Contact Details:
The Methodist Church in Britain Recruitment Team
