The Neighbourhood Safety Team at Jigsaw Homes Group, part of a wider neighbourhood housing service, deals with anti-social behaviour from bases across three regions. The post runs a caseload from early reports and property-related tenancy breaches up to serious, high-risk and repeat-victim cases, taking them to court where needed. It suits someone with recent, substantial ASB casework, working knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014 and injunction and possession work, and the ability to travel across operational areas. A full UK driving licence is essential, and applicants must show direct ASB experience, legal enforcement action and court attendance.
What the job involves
- Lead a varied caseload from early-stage reports and tenancy breaches to complex, high-risk and repeat victimisation ASB cases
- Manage caseloads to reach effective resolutions within processes, standards, timescales and targets
- Carry out risk assessments and identify safeguarding concerns
- Make safeguarding referrals and coordinate multi-agency casework
- Investigate ASB cases and progress them to court where necessary
- Prepare legal documentation for County Court proceedings, including witness statements
- Gather, assess and present evidence
- Advise victims, reported parties and partner agencies
- Make decisions in high-pressure situations and manage confrontational situations professionally and safely
- Travel across operational areas
What’s required
Experience
- Substantial recent experience in ASB or community safety, managing serious or persistent cases
- Experience investigating ASB cases and progressing them to court
- Experience of risk assessments and safeguarding referrals
- Experience preparing legal documentation for County Court proceedings
- Experience applying legal thresholds, proportionality assessments and the Equality Act 2010
- Experience of court attendance
Skills & knowledge
- Sound working knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014, injunctions and possession proceedings linked to ASB
- Skilled in gathering, assessing and presenting evidence, including drafting witness statements
- Excellent written and verbal communication
- Clear, confident advice to victims, reported parties and partner agencies
- Decision-making under pressure and managing confrontation safely
- Multi-agency case coordination
Checks & eligibility
- Full, valid UK driving licence
Other
- Ability to travel across operational areas
Nice to have
- Experience self-advocating in the County Court or giving evidence there
What’s offered
- 24 days holiday rising to 29, plus bank holidays and 3 concessionary days in December
- Option to buy or sell up to 5 days extra leave a year
- Incremental salary progression
- Company sick pay
- On-site gyms
- Cash back health plan membership
- Enhanced maternity and paternity leave
- Training and development opportunities
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Contact Details:
The Methodist Church in Britain Recruitment Team