Neighbourhood Safety Officer in Manchester

Neighbourhood Safety Officer in Manchester

Manchester Full-Time On-site
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The Neighbourhood Safety Team at Jigsaw Homes Group, part of a wider neighbourhood housing service, deals with anti-social behaviour from bases across three regions. The post runs a caseload from early reports and property-related tenancy breaches up to serious, high-risk and repeat-victim cases, taking them to court where needed. It suits someone with recent, substantial ASB casework, working knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014 and injunction and possession work, and the ability to travel across operational areas. A full UK driving licence is essential, and applicants must show direct ASB experience, legal enforcement action and court attendance.

What the job involves

  • Lead a varied caseload from early-stage reports and tenancy breaches to complex, high-risk and repeat victimisation ASB cases
  • Manage caseloads to reach effective resolutions within processes, standards, timescales and targets
  • Carry out risk assessments and identify safeguarding concerns
  • Make safeguarding referrals and coordinate multi-agency casework
  • Investigate ASB cases and progress them to court where necessary
  • Prepare legal documentation for County Court proceedings, including witness statements
  • Gather, assess and present evidence
  • Advise victims, reported parties and partner agencies
  • Make decisions in high-pressure situations and manage confrontational situations professionally and safely
  • Travel across operational areas

What’s required

Experience

  • Substantial recent experience in ASB or community safety, managing serious or persistent cases
  • Experience investigating ASB cases and progressing them to court
  • Experience of risk assessments and safeguarding referrals
  • Experience preparing legal documentation for County Court proceedings
  • Experience applying legal thresholds, proportionality assessments and the Equality Act 2010
  • Experience of court attendance

Skills & knowledge

  • Sound working knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014, injunctions and possession proceedings linked to ASB
  • Skilled in gathering, assessing and presenting evidence, including drafting witness statements
  • Excellent written and verbal communication
  • Clear, confident advice to victims, reported parties and partner agencies
  • Decision-making under pressure and managing confrontation safely
  • Multi-agency case coordination

Checks & eligibility

  • Full, valid UK driving licence

Other

  • Ability to travel across operational areas

Nice to have

  • Experience self-advocating in the County Court or giving evidence there

What’s offered

  • 24 days holiday rising to 29, plus bank holidays and 3 concessionary days in December
  • Option to buy or sell up to 5 days extra leave a year
  • Incremental salary progression
  • Company sick pay
  • On-site gyms
  • Cash back health plan membership
  • Enhanced maternity and paternity leave
  • Training and development opportunities

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Contact Details:

The Methodist Church in Britain Recruitment Team