This Medical Secretary post supports consultant medical teams in the North Manchester Division of Greater Manchester Mental Health NHS Foundation Trust, acting as PA to several consultants and, where applicable, line managing medical support secretaries. Core work covers typing clinical letters and reports, managing discharge summaries and the on-call rota, and handling calls from patients, carers and other professionals. Tracking each service user from referral to discharge against local and national targets, and liaising with GPs, social services and multidisciplinary teams, sets the role apart. Experience of a busy office environment is essential.
What the job involves
- Act as PA to several consultants, providing a comprehensive administrative service to identified medical teams
- Line manage medical support secretaries where applicable
- Manage admin duties in the area, including allocating and completing discharge summaries on time
- Type medical and other correspondence, take minutes, and produce clinical letters, reports and discharge correspondence
- Track service users from referral to discharge, ensuring appointments and correspondence meet local and national targets and supporting the Trust's performance goals
- Check patient status and that X-rays and follow-up appointments are booked on the EPR system, and keep demographic details correct
- Act as first point of contact for written and telephone enquiries, judging validity and priority while observing patient confidentiality
- Answer and manage calls from patients, carers, relatives and health and social care professionals
- Update and circulate the on-call rota as required
- Input clinical activity data and provide admin support for consultant tutorial work
- Liaise with GPs on clinic and domiciliary visits, and with multidisciplinary team members on joint outpatient and care programming
- Liaise with outside agencies including social services, the Coroner's Office and other hospitals
Qualifications
- Maths and English or equivalent
Experience
- Experience of working in a busy office environment
Nice to have
- Secretarial or admin experience
- Audio or typing qualification
What's offered
- Pay enhancements of 30% for evenings from 8pm and Saturdays, and 60% for Sundays and bank holidays
- 27 days annual leave plus bank holidays, rising to 29 days after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card discounts
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Contact Details:
The Methodist Church in Britain Recruitment Team
