This engineering post at the Public Service Ombudsman, formerly PHSO, looks after the organisation's main applications and databases, largely built on Microsoft platforms. The work covers improving and supporting these systems, building new tools, and keeping them secure and documented. Time is split between service improvement, new solutions, user support and project delivery, with occasional out-of-hours work for upgrades. Sponsorship is not available, so candidates must already hold the right to work in the UK.
What the job involves
- Support and improve the key applications and databases, mainly Microsoft-based (Power Platform, SharePoint, Teams, Dynamics 365)
- Develop new tools and solutions that improve efficiency
- Support users of the organisation's systems
- Help deliver projects
- Work with teams across the organisation to understand needs and design systems to meet them
- Keep systems secure, up to date and well documented
- Make sure systems run smoothly
- Work outside normal hours where needed to support upgrades or maintenance
- Balance time across service improvement, solution building, user support and project delivery
Experience
- Extensive experience of Microsoft technologies, including M365, Power Platform, Power Apps, Azure and SharePoint Online
- Experience in an ITIL-aligned ICT team, or knowledge of ITIL and service management
Skills & knowledge
- Good knowledge of programming languages and frameworks such as React, JavaScript, T-SQL, XML, HTML, PowerShell and OData
- Ability to manage own workload, prioritising where necessary
Checks & eligibility
- Right to work in the UK
Nice to have
- Knowledge of SQL Server
- Knowledge of Power BI
What’s offered
- Civil Service Pension scheme
- 32.5 days annual leave plus bank holidays
- Hybrid working (40% office based) and flexible working
- Free, confidential Employee Assistance Programme offering 24/7 advice and support
- Comprehensive learning and development programme
- One day paid volunteering leave per year
- Employee discount scheme across hundreds of retailers
- Bicycle loan, season ticket loan and gym membership subsidy, plus paid professional memberships and eye test reimbursement
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Contact Details:
The Methodist Church in Britain Recruitment Team
