An additional Care Coordinator post with the South Peterborough Primary Care Network, which brings together four practices. The work centres on identifying a caseload of patients, building personalised care and support plans, and coordinating their care with GPs and other primary care professionals. The post is 30 hours a week and supports a PCN project to improve patient outcomes. Visa sponsorship is not offered, so applicants must show their right to work at interview.
What the job involves
- Identify a cohort of patients and support their personalised care, including care and support plans in line with PCSP best practice
- Coordinate patient healthcare with the patient and their clinician, directing them to suitable services
- Work with GPs and primary care professionals to identify and manage a caseload, addressing changing needs
- Support patients and carers before and after clinical conversations with primary care professionals
- Assist patients with managing their needs, answering queries and making appointments
- Support patients to access education, training, employment and appropriate benefits
- Promote shared decision-making and provide decision support tools to help patients prepare for clinical conversations
- Provide patients with high-quality information to support informed choices about their care
- Help eligible individuals access personal health budgets where appropriate
- Support the coordination and delivery of multidisciplinary teams within the PCN
- Manage referrals received through the NHS App and direct them to the appropriate clinician or professional group
What’s required
Qualifications
- NVQ Level 3 or equivalent and/or a relevant basic or first level professional qualification, or working towards one
- GCSE Maths and English at grade C or above, or equivalent
Experience
- Coordinating with multiple stakeholders or individuals to meet specified outcomes
- Providing advice or signposting
- Collecting data and providing monitoring information to assess the impact of services
- Partnership or collaborative working and building relationships across organisations, including the voluntary sector
Checks & eligibility
- Right to work in the UK, demonstrated at interview
Nice to have
- Safeguarding level 3 in Adults and Children and Young People
- Experience working with healthcare professionals and/or in the NHS or social care
- Experience using clinical systems such as SystmOne
- Experience supporting people
- Experience supporting service improvement
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Contact Details:
The Methodist Church in Britain Recruitment Team
