This Salesforce role sits within Professional Services at Queen Mary University of London and covers both administration and development of the university's Salesforce Education Cloud. The work supports admissions, student services and enquiry management, from user account upkeep and data integrity to gathering requirements and building custom applications and integrations. It is a hybrid, full-time post for someone combining admin and development skills in Apex and Lightning Web Components. Salesforce Administrator and developer certifications are expected.
What the job involves
- Manage and develop the Salesforce Education Cloud environment
- Maintain user accounts
- Maintain data integrity
- Gather requirements from departments across the university
- Design and implement custom applications and solutions to meet strategic objectives
- Ensure seamless integration with other university systems
- Carry out ongoing system maintenance and troubleshooting
- Drive continuous improvement to system performance and user experience
- Keep up to date with Salesforce developments and apply best practice
- Ensure compliance with data protection laws and university policies
Qualifications
- Salesforce Administrator Certification
- Salesforce developer certification, such as Platform Developer I
Experience
- Hands-on experience configuring, customising and developing Salesforce solutions
Skills & knowledge
- User management and data integrity maintenance
- Apex programming
- Lightning Web Components development
- Problem-solving and managing multiple priorities
- Communicating with technical and non-technical stakeholders
- Detail-oriented and thrives in collaborative environments
Nice to have
- Experience of Salesforce Education Cloud or a similar Salesforce Industry Cloud
- Experience in higher education or a similar sector
- Familiarity with modern development tools, methodologies and UI/UX design
What’s offered
- Competitive salary
- Generous pension scheme
- 30 days' annual leave (pro-rata for part-time and fixed-term)
- Season ticket loan scheme
- Personal and professional development opportunities
- Family-friendly and inclusive employment policies
- Flexible working arrangements
- On-site nursery at the Mile End campus
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Contact Details:
The Methodist Church in Britain Recruitment Team
