Head of Supportive Care in London

Head of Supportive Care in London

London Full-Time On-site
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This senior role heads Supportive Care Services at St Joseph's Hospice and sits on the hospice leadership team, reporting to the Director of Care. The post holder sets and delivers the supportive care strategy, transforms services across inpatient, community and volunteer-led settings, and builds partnerships across the NHS and voluntary sector. The role also makes the post holder the Designated Safeguarding Lead for adults and children. Professional registration in a health or social care profession is essential.

What the job involves

  • Lead the Supportive Care Services Departmental Plan in line with the Hospice Strategy
  • Lead the transformation of integrated supportive care across inpatient, outpatient, community, virtual and volunteer-led settings
  • Act as Designated Safeguarding Lead for adults and children and provide strategic safeguarding leadership
  • Lead safeguarding policies, procedures and governance, and monitor compliance, training and audit
  • Develop strategic partnerships with healthcare providers, commissioners, and community and voluntary sector organisations
  • Lead engagement with diverse and underserved communities to reduce health inequalities and improve access
  • Provide strategic leadership for volunteer services and expand volunteer-led programmes
  • Lead and develop managers, multidisciplinary teams and volunteers, including workforce planning and succession
  • Manage budgets, resources and workforce utilisation to ensure value for money and financial sustainability
  • Ensure governance, risk management, quality assurance and regulatory compliance across all services
  • Produce assurance and performance reports for the Senior Management Team, committees and Board
  • Identify opportunities for service growth, research, external funding and new models of care

Qualifications

  • Professional registration in a health or social care profession
  • Masters degree in a relevant subject or equivalent experience

Experience

  • Significant senior leadership experience in palliative, community or social care services
  • Experience of leading large multidisciplinary teams and complex services
  • Experience of partnership working across health, social care and voluntary sector organisations
  • Experience of budget management, resource planning and workforce planning

Skills & knowledge

  • Significant knowledge of adult and children’s safeguarding legislation and procedures
  • Strong strategic planning, operational management and service transformation skills
  • Strong understanding of governance, quality improvement and regulatory requirements
  • Excellent communication, influencing and stakeholder engagement skills
  • Commitment to inclusion, reducing health inequalities and improving access for underserved communities

Other

  • Conducts self in line with the St Joseph's Hospice core values of compassion, advocacy, justice, quality and respect for human dignity

Nice to have

  • Leadership or management qualification

What’s offered

  • 27 days holiday plus public holidays, rising to 33 days with service
  • Subsidised cafe and early access to retail sale events
  • Season ticket loan
  • Continuation of NHS Pension Scheme or a salary-exchange pension scheme
  • Santander cycles discount and cycle to work scheme
  • Health Cash Plan and access to EAP services

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Contact Details:

The Methodist Church in Britain Recruitment Team