Deputy Practice Manager at Brookfield Park Surgery, a GP practice with about 4,000 patients that also trains GP registrars and medical students. The post carries day-to-day operational leadership across finance, premises, governance, workforce and IT, alongside the Managing GP Partner. It is part-time at 30 hours over four days, flexible and open to negotiation, and the practice works within North Camden PCN. The post suits someone already leading reception or operations in a GP practice, and strong EMIS Web and GDPR knowledge are needed.
What the job involves
- Provide strategic and operational leadership for the smooth, efficient and compliant running of the practice
- Lead the practice HR function, including staffing within budget, motivation, productivity, training, development and induction
- Oversee finance, including budgetary control, income targets, payroll information and pensions
- Ensure correct monthly claims for payment and billing
- Ensure compliance with CQC standards, health and safety, employment, data protection and other legislation
- Act as the responsible Health and Safety Officer
- Oversee premises, including infection control, maintenance and statutory servicing and testing
- Manage the efficient operational running of the practice IT systems
- Ensure accessible, equitable and quality patient services, an effective PPG, and patient feedback and complaints handling in line with NHS standards
- Ensure the practice achieves local and national key performance indicators and targets
- Plan, manage and review practice policies, systems and procedures
- Advise the Managing Partner on NHS developments and legislative changes, and build relationships with the ICB, PCN, NHS organisations and partner agencies
What’s required
Skills & knowledge
- Working knowledge of GDPR
- Strong working knowledge of the EMIS Web clinical system
- Excellent IT skills, including a sound working knowledge of Microsoft Office
- Awareness of all practice income streams and claims processes, including PCSE, CQRS and local health board or council processes
- Strong leadership, communication and organisational skills
Nice to have
- Experience managing staff rotas, clinic utilisation and service capacity planning
- Current reception or operational lead role in a GP practice
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Deputy Practice Manager in London employer: The Methodist Church in Britain
Plymouth Community Homes is an exceptional employer that prioritises innovation and collaboration in driving technology and digital transformation. With a strong commitment to employee growth, we offer flexible working arrangements and a supportive work culture that encourages professional development and meaningful contributions to the community. Join us in shaping the future of our organisation while enjoying a rewarding work-life balance in a vibrant location.
Contact Details:
The Methodist Church in Britain Recruitment Team
