The Chislehurst Partnership is seeking a Patient Services Manager to lead its Care Navigation Team across both sites. You will oversee 30 Care Navigators and two Assistants, managing rotas, recruitment, appraisals and daily service delivery while handling patient feedback, complaints and NHS App promotion.
Experience supervising a healthcare, customer service or administrative team is essential; confidentiality and information governance are paramount.
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Care Navigation Lead - Patient Experience in London employer: The Methodist Church in Britain
Plymouth Community Homes is an exceptional employer that prioritises innovation and collaboration in driving technology and digital transformation. With a strong commitment to employee growth, we offer flexible working arrangements and a supportive work culture that encourages professional development and meaningful contributions to the community. Join us in shaping the future of our organisation while enjoying a rewarding work-life balance in a vibrant location.
Contact Details:
The Methodist Church in Britain Recruitment Team
