Licensing & Digital Media Officer

Licensing & Digital Media Officer

Full-Time On-site
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This 12-month fixed-term secondment sits in the Markets, Shop Fronts & Street Trading Service within Climate, Homes & Economy at the London Borough of Hackney. Split roughly 60/40, the post combines statutory street trading licensing and market administration with creating social media content to promote market traders and footfall. The role is full-time and includes on-site work during trading hours, including weekends and public holidays. Candidates are assessed through competency questions, and no CV or supporting statement is accepted.

What the job involves

  • Deliver statutory licensing and registration functions under the London Local Authorities Act
  • Issue and renew street trading licences within agreed service timescales
  • Maintain auditable digital database records
  • Guide prospective and existing traders through the licensing process
  • Reconcile licence payments and recover arrears with finance colleagues
  • Prepare documentation for the Officer Licensing Panel and support compliance and enforcement teams
  • Compile management statistics on occupancy and income
  • Provide core administrative support across the service
  • Work flexibly on-site during trading hours, including weekends and public holidays
  • Plan, film, edit and publish content on TikTok, Instagram and Facebook to WCAG 2.1 and brand guidelines
  • Manage daily digital community interactions and highlight independent traders
  • Mentor traders on online marketing, produce monthly analytics and deliver climate and economic recovery campaigns

What’s required

Experience

  • Administrative or licensing experience in complex public-facing settings
  • High accuracy in handling records and financial reconciliations

Skills & knowledge

  • Proven digital media creation using tools such as Canva and Meta Business Suite
  • Strong communication skills to engage diverse local traders
  • Excellent organisation to balance compliance tasks with creative marketing
  • Proficiency in Google Workspace and database tools
  • Commitment to equality and inclusion

Other

  • Flexibility to work weekend shifts on-site

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Contact Details:

The Methodist Church in Britain Recruitment Team