The Resolutions Business Partner sits within the centralised Resolutions team in Employee Relations, part of the Corporate division at Medway NHS Foundation Trust. The post leads on timely disciplinary and grievance investigations, alongside facilitation and mediation to resolve staff issues early. Its holder manages the team as well as handling the Trust's most complex cases and leading reporting and service improvement work. Applicants are invited to arrange an informal conversation before applying.
What the job involves
- Project manage and undertake complex disciplinary, grievance, bullying and harassment and other HR investigations, working independently at a senior level
- Manage the Resolutions team, planning workloads and deadlines and monitoring KPIs
- Resolve issues informally where appropriate and ensure formal investigations follow Trust policy and employment law to agreed deadlines
- Prepare investigation reports with all evidence before formal hearings and oversee colleagues' final reports to a high standard
- Attend formal hearings, present the management statement of case and convene hearings to minimise the risk of tribunal escalation
- Provide regular reports to Directorate Managers and HR Business Partner teams on investigations, and set a standard model for investigation reports
- Advise line managers and HRBP teams on facilitated conversations and conflict coaching, give HR support to panel members, and build networks with HRBP and ER teams
- Work with trade union or staff representatives to reach mutually beneficial case outcomes
- Identify risks in investigations and ensure appropriate management action is taken
- Monitor trends in ethnicity, disability, gender and age and produce remedial action plans
- Develop and update ER and People policies and charters and guides for investigation officers, case managers and panel members, drawing on employment law and case experience
- Design and deliver training in resolution options with OD colleagues
What’s required
Qualifications
- Masters level or equivalent
- Postgraduate Diploma in HRM or employment law, or CIPD Level 7
- Mediation or investigator qualification, or commitment to complete one within 12 months
Experience
- Significant experience working in an ER investigations role
- Supporting or undertaking ER investigations, including discrimination
- Dealing with complex ER matters, including grievances and conflict resolution
- Building and managing teams
- Report writing
- Partnership working with trade unions
Skills & knowledge
- Up-to-date knowledge of employment legislation
- Understanding of just culture principles
- Designing and delivering training
What’s offered
- Choice of coverage and supplemental benefits for staff and their families
- Flexible working opportunities across the Trust
- Career development in an ambitious environment
- Training in facilitation and mediation for team members
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Contact Details:
The Methodist Church in Britain Recruitment Team
