This Front of House Receptionist post sits within Surrey and Borders Partnership NHS Foundation Trust, serving visitors, service users, carers and partner agencies across Trust sites. The holder runs the front of house and switchboard, books rooms, and supports the Facilities Team with administration and routine safety and compliance checks. Working to a Senior Front of House Receptionist and Facilities Supervisor, the role handles day-to-day enquiries independently and passes issues beyond its remit to the line manager. Visa sponsorship is not available, so applicants must already have the right to work in the UK for the full length of the role.
What the job involves
- Provide a welcoming front of house service to visitors, service users, carers, staff and partner agencies
- Operate the switchboard
- Book rooms
- Deliver administrative support for the Facilities Team
- Support the Facilities Team with routine safety and compliance checks
- Handle day-to-day enquiries independently
- Escalate issues beyond remit to the Line Manager
- Security, access and safety responsibilities
- Facilities responsibilities
- Professional practice responsibilities
Qualifications
- NVQ Level 3 or equivalent qualification, or equivalent experience
Experience
- Experience of working in an office or reception environment
Checks & eligibility
- Right to work in the UK for the duration of the role
Nice to have
- Customer Service qualification
- IOSH Working Safely
- Experience of working in the NHS
- Experience of switchboard operations
- Experience of using SystmOne
What’s offered
- Wide range of staff networks
- Flexible working
- Free parking
- Health and wellbeing support
- Opportunities to develop and progress
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Contact Details:
The Methodist Church in Britain Recruitment Team
