East Lancashire Hospitals NHS Trust is seeking a senior IT Service Desk analyst for an 18-month post based in Lancaster. You will provide first and second line technical support for a large user base and contribute to knowledge bases and first-time-fix documentation.
You will train new starters, assist problem management, and support Service Delivery with incident handling and standard changes, maintaining high service levels. Strong communication and customer service experience are essential.
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Contact Details:
The Methodist Church in Britain Recruitment Team