A mobile IT support post across the schools of Cluster 10 within REAch2 Academy Trust, with a different school visited each day. The holder installs and maintains hardware and software on site and escalates more complex faults. Front-line and customer-facing, the role is built around travel between school sites and flexible hours. A full driving licence and access to a vehicle are required, and visa sponsorship is not available.
What the job involves
- Provide IT support to Shared Services and school staff on site
- Install and maintain IT hardware and software in schools
- Attend school sites across the cluster
- Escalate more complex issues where appropriate
- Act as the front-line face of the IT Services department
Experience
- Previous experience in a customer-facing role
Skills & knowledge
- Good knowledge of network security
- Understanding of IT software and hardware
- Good knowledge of internet security and data privacy principles
- Good interpersonal and communication skills
Checks & eligibility
- Full driving licence
- Access to own transport
- Enhanced DBS check, with Children's Barred List check if the role is regulated activity
Other
- Highly organised
- Strong teamwork skills
- Respects confidentiality
- Willingness to travel and flexible working hours
What’s offered
- Generous annual leave
- Professional development and CPD opportunities
- Flexible working, including part time, term-time and home working, considered on an individual basis
- Blue Light Card offers and employee perks
- Well-being and employee assistance support for staff and their families
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Contact Details:
The Methodist Church in Britain Recruitment Team