This permanent, full-time HR Services Lead post sits within Bromford Flagship's Human Resources department. The role leads the delivery of People Plans for a designated business portfolio and oversees employee relations, recruitment, colleague experience and HR business partnering. It suits a senior HR leader who wants to combine service performance and governance with transformation work, including AI and automation. A CIPD Level 5 qualification and strong employment law knowledge are central to fit.
What the job involves
- Act as the link between strategic HR direction and operational delivery, partnering senior leaders
- Lead the delivery of People Plans across assigned business areas
- Oversee HR services including employee relations, recruitment, colleague experience and strategic HR business partnering
- Manage HR service performance, risk and governance against agreed service standards and SLAs
- Identify service improvements through process change, automation and AI-enabled solutions
- Lead HR Managers, HR Business Partners and HR Operations colleagues
- Use people data and analytics to generate insight and influence decision-making
- Ensure HR services stay compliant with legislation and aligned with organisational priorities
- Work with organisational design and culture teams on workforce planning, succession planning and skills development
What’s required
Qualifications
- CIPD Level 5 qualification
- Willingness to work towards CIPD Level 7
Experience
- Significant experience leading multi-disciplinary HR services within a complex organisation
- Proven track record of leading teams and influencing senior stakeholders
- Experience developing and implementing strategic people initiatives while maintaining operational excellence
- Experience leading organisational transformation and large-scale change programmes
Skills & knowledge
- Strong knowledge of employment legislation, HR processes, compliance and people strategy
- Exceptional stakeholder management, communication and presentation skills
- Coaching approach that motivates and develops teams
- Strong understanding of workforce planning, service innovation and continuous improvement
- Passion for leveraging AI, automation and predictive analytics to improve services
Nice to have
- Degree-level qualification or equivalent experience
What’s offered
- Competitive salary
- Car allowance of £3,800
- Agile working
- Family friendly policies
- Health and wellbeing support
- CPD opportunities
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Contact Details:
The Methodist Church in Britain Recruitment Team
