This Housing Assistant post sits in the Lettings Team at Ashfield District Council, supporting both the Lettings and Tenancy Teams with back-office administration. The core of the work is assessing applications from residents seeking council housing, alongside acting as the first point of contact for customers with housing needs. It is a 12-month fixed-term role of 37 hours, with the aim of giving customers a consistent, high-quality experience. Fit depends on strong communication and interpersonal skills and competence across several IT packages, shown in a CV and a supporting statement of up to three pages.
What the job involves
- Assess applications from residents seeking council housing
- Act as the first point of contact for customers seeking help with housing needs
- Carry out a range of back-office admin tasks in support of the Lettings and Tenancy Teams
- Ensure customers have a positive experience
- Deliver a consistent, high-quality service
Skills & knowledge
- Excellent communication and interpersonal skills
- Competence in a range of IT packages
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Contact Details:
The Methodist Church in Britain Recruitment Team
