The Housing Team at Karbon Homes is recruiting a Housing Area Manager to lead teams running tenancy, void, allocation and estate management services. The work centres on leadership, driving innovation and cultural change, and making sure housing strategies meet high customer experience standards. It is a permanent, 37-hour post with agile working, some home working and regular travel. A professional housing qualification is required, or a willingness to work towards one.
What the job involves
- Lead and inspire housing teams to deliver high-quality services
- Oversee tenancy, void, allocation and estate management services
- Drive innovation and embed cultural and structural change
- Ensure services meet high standards of customer experience
- Deliver housing strategies that have real impact
- Coach and motivate teams
What’s required
Qualifications
- Appropriate professional qualification, or willingness to work towards one
- Existing qualifications assessed for level and relevance; top-up or full qualification may be required
Registration & licences
- Compliance with the Conduct and Competency Standard
Experience
- Experienced housing professional with a proven track record managing complex housing services
Skills & knowledge
- Strong leadership and strategic thinking
- Ability to coach and motivate teams
- Knowledge of housing legislation, tenancy enforcement and compliance
- Ability to manage budgets and performance targets
Checks & eligibility
- Basic disclosure and barring check
Other
- Resilient, collaborative and customer-focused
What’s offered
- 26 days annual leave, rising to 31 after 3 years
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Funding for qualifications, conferences and learning events
- Karbon car payment of £2,405 per annum
- Agile working
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Housing Area Manager employer: The Methodist Church in Britain
Plymouth Community Homes is an exceptional employer that prioritises innovation and collaboration in driving technology and digital transformation. With a strong commitment to employee growth, we offer flexible working arrangements and a supportive work culture that encourages professional development and meaningful contributions to the community. Join us in shaping the future of our organisation while enjoying a rewarding work-life balance in a vibrant location.
Contact Details:
The Methodist Church in Britain Recruitment Team
