A six-month, part-time fixed-term post on annualised hours, supporting the administration team at Stratton Community Hospital for Cornwall Partnership NHS Foundation Trust. The role centres on front-of-house reception, where the postholder is the first contact for patients and visitors, and on clerical support across minor injuries, outpatients, inpatients and other services on a rotational basis. Flexibility to cover other administrator shifts is required, and training on electronic systems is provided. Medical records experience is an advantage, not a requirement.
What the job involves
- Be the first point of contact for patients, visitors and members of the public at reception, on a rotational basis
- Provide full clerical support to key hospital functions and clinical teams
- Book in minor injury patients
- Support out-patient and Minor Injuries Unit staff
- Support the inpatient team, working with nursing staff and other healthcare professionals
- Provide administrative support to X-ray, therapy services, clinical teams and external partner organisations
- Work flexibly across different departments and areas of the hospital
- Cover other hospital administrator shifts as required
What’s required
Qualifications
- Basic numeracy and literacy skills
- NVQ level 2, RSA 2 or equivalent experience
Experience
- Experience of working in an administrative setting
- Experience of managing electronic and paper-based diary and appointment systems
Skills & knowledge
- IT literacy, including Microsoft Office or similar applications
- Word processing and data inputting skills
- Ability to communicate clearly by telephone and face to face
- Ability to use initiative when dealing with queries
Nice to have
- Healthcare or NHS administrative experience
- Previous experience in a similar position
- Previous medical records experience
- Audio typing
What’s offered
- Training on all electronic systems
- Training and support for the successful applicant(s)
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Contact Details:
The Methodist Church in Britain Recruitment Team
