This apprenticeship sits in the Workforce Information Systems Team at Wye Valley NHS Trust, on a full-time 24-month fixed-term contract. The work centres on keeping the Electronic Staff Record accurate, producing monthly and quarterly workforce reports, and supporting managers and staff with system access and queries. It is based in a busy office with occasional on-site meetings and includes telephone support for ESR self-service users. ESR training is provided, though previous applicants are not eligible and the apprenticeship provider is still to be confirmed.
What the job involves
- Maintain the ESR system, including updating the self-service hierarchy so managers can see their staff's data
- Monitor and improve data quality using data quality and cleansing reports
- Produce weekly, monthly and quarterly reports on starters, leavers, sickness absence, turnover and master staff lists
- Extract information from the ESR and associated systems
- Provide statistical information and present analysis in spreadsheet and graphical formats
- Support system administration for ESR and associated systems, including password support
- Give telephone support to ESR self-service users on recording sickness and annual leave
- Apply Trust policy and Agenda for Change terms and conditions when advising users
- Ensure compliance with data protection legislation at all times
- Help coordinate internal training
- Assist the team and provide cover when needed
What’s required
Qualifications
- Five GCSEs at grade C or above, including English and Mathematics, or equivalent
Skills & knowledge
- Effective verbal and written communication skills
- Competent IT skills, including Microsoft Office
- Good questioning and information gathering skills
Other
- Team player
- Good interpersonal skills
- Ability to work under pressure
- Good attention to detail
Nice to have
- NVQ or diploma at Level 2 in administration, or equivalent
- ICDL, ECDL or a Level 2 IT qualification, or equivalent IT experience
- Interest in working with data and Microsoft Excel
What’s offered
- Full training on the ESR system
- Internal support throughout the apprenticeship
- Apprenticeship qualification through a provider to be confirmed
- Support to develop your career
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Contact Details:
The Methodist Church in Britain Recruitment Team
