The post leads the Governance and Education Team in the Care Directorate at Haven House Children's Hospice, reporting through the Director of Clinical Services to trustees. The work covers patient safety and incident response, clinical risk and audit, quality improvement, policy and information governance, and readiness for CQC inspection under the Single Assessment Framework. The post holder deputises for the Director and joins the senior on-call rota, with possible future Registered Manager responsibilities. Fit depends on current NMC or HCPC registration.
What the job involves
- Own the organisational governance and assurance framework and report on safety, quality and experience to the Director, SLT, Board Committees and Trustees
- Act as organisational lead for patient safety and incident management, including PSIRF, LFPSE reporting and Duty of Candour
- Lead organisational readiness for CQC inspection under the Single Assessment Framework, including mock inspections and regulatory responses
- Lead the clinical risk management framework and risk register, aligned with organisational and strategic risk registers
- Lead the annual clinical audit and assurance programme and the production of the Quality Account
- Lead the Quality Improvement Strategy and oversee clinical effectiveness and implementation of NICE and other national guidance
- Embed the voice of children, young people and families within quality governance, complaints learning and service development
- Oversee complaints, concerns and compliments, thematic reviews, and verification that actions lead to sustained improvement
- Lead the policy management framework, support information governance and the DSPT, and act as Caldicott Guardian
- Support safeguarding governance with the Designated Safeguarding Lead, oversee CDOP and NCMD contributions, medicines safety governance and Freedom to Speak Up learning, and act as Controlled Drugs Accountable Officer
- Provide strategic oversight of clinical education, training and mandatory training compliance
- Line manage the Education and Governance Team and deputise for the Director of Clinical Services within delegated authority, including the senior on-call rota
What's required
Qualifications
- Degree in nursing, healthcare or related subject
- Patient Safety Syllabus Levels 1 and 2, or willingness to complete
Registration & licences
- Current NMC or HCPC registration as a nurse or allied health professional
Experience
- Significant leadership in governance, quality and patient safety, including leading a multidisciplinary team
- Children's services, hospice, palliative or complex healthcare experience
- CQC compliance and inspection preparation
- Leading governance, risk management and assurance systems
- Working knowledge of PSIRF and leading patient safety incident responses
- Leading audit programmes and quality improvement initiatives
Skills & knowledge
- Excellent communication, influencing and stakeholder partnership skills
- Analysing complex information to provide assurance while managing competing priorities
- Managing risk and responding to emerging concerns
- Excellent report writing, presentation skills and experience producing committee and Board papers
- Strong knowledge of the CQC Single Assessment Framework
Checks & eligibility
- Enhanced DBS check and satisfactory references
Other
- Calm, resilient, solution-focused and values-led leader with commitment to safeguarding, equality and quality improvement
Nice to have
- Masters degree or equivalent experience
- Experience of safeguarding children and young people
- Experience as a CQC Registered Manager or Deputy Registered Manager
- Experience of Controlled Drugs governance or acting as a Controlled Drugs Accountable Officer
- Experience of child death review processes (CDOP/NCMD)
- Experience of service transformation and organisational improvement programmes
- Knowledge of information governance, including the DSPT
What's offered
- Outer London Allowance
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Contact Details:
The Methodist Church in Britain Recruitment Team
